Name: Anna
Position: Pet Care Assistant
Hometown: Grand Rapids, Michigan
More about Anna:
At Cascade Hospital for Animals (CHFA) and Breton Village Animal Clinic (BVAC), the safety and health of our patients, clients, and staff is our top priority and we will continue to utilize our Curbside Service to limit physical contact with other humans until further notice.
How it works:
At CHFA: When you arrive, please park in a parking space with a numbered sign. Follow the instructions on the sign to text us a message that you are here, and answer a few questions. A staff member will then come out to assist you.
At BVAC: When you arrive, please pull up to the curb directly in front of the entrance. One of our staff members will be there to assist you and retrieve your pet. You will then be directed to a parking spot.
At both locations: Please wait in your vehicle and remain in the parking lot. Keep your cell phone turned on and near you. Our staff will be communicating with you via cell phone and will need to be able to reach you.
Once your appointment is completed, staff will bring your pet back to you and collect payment at that time. Your receipt and paperwork will be emailed to you.
We strongly encourage all visitors to either location to remain at home if they are feeling ill or displaying any signs of respiratory illness.
If you have a medical concern about your dog or cat, but don't want to risk the exposure of COVID-19, you can schedule an appointment with Dr. Abel through our app! Learn more at https://chfa.net/services/
Prescriptions refills:
If a prescription is filled in-house at our hospital, we will call you to make payment over the phone and when you arrive to pick up the RX one of our staff members will greet you at your car.
You may refill prescriptions at our online pharmacy:https://www.
Payments:
Thank you for your patience and understanding as we navigate this ever-changing situation. We appreciate your loyalty and look forward to seeing you and your pet soon!
