Chris Ballard knew the type of dog for him from early on. As a teenager visiting a breeder to pick up his new Chocolate Lab, he immediately fell for the breeder’s family pet, a Great Dane. “I just said, ‘Oh my God, someday I want one of those!’” Years later, as he worked to convince his cat-preferring wife to adopt a dog, she told him, “You can get the smallest one or the biggest one.”
When Breton Village Animal Clinic (BVAC) relocated in February, it may have moved only a short distance, but its newly constructed location has made it even better equipped than before to serve the East Grand Rapids area.
It all started in October with a little spot on his face. Vonnie’s owner Kellie, who has had the boxer since he was a puppy, noticed the spot on the side of his muzzle and though she watched it closely, at first she didn’t think it was anything more serious than an allergic reaction.
For CHFA client care assistant Erika, allergies used to be a way of life—her pet’s allergies, that is. Lucy, an American Staffordshire Pitbull Terrier, and Kane, a Pitbull mix, both three years old, exhibited worrisome symptoms that veterinarians identified as allergic reactions.
Lucy’s troubles began about two years ago. She would desperately bite at her itching feet, causing painful injuries to herself.
The COVID-19 crisis has affected every business, and Cascade Hospital for Animals and Breton Village Animal Clinic are no exceptions. Facing the unprecedented global pandemic in early March, the leadership of CHFA and BVAC didn’t wait for government orders to start making changes to protect staff and clients. When health officials first began to suggest social distancing measures as the COVID-19 crisis hit closer to home in Michigan, the two veterinary clinics implemented “curbside service.”
Cascade Hospital for Animals is proud to announce we’re now offering acupuncture therapy. In conjunction with traditional treatment or on its own, acupuncture can provide relief for issues ranging from pain to nausea to allergies.
Adorable, curious, and charming—puppies are hard to resist. People who choose to adopt them usually expect a wild ride, but many are still surprised at how just demanding puppies are and how much responsibility—and time—is involved in raising a puppy into a good dog.
There’s a strong temptation when looking for a new pet to overlook the older animals available in shelters or from rescues: why adopt an animal whose history you don’t know when you can “start fresh” with a young pet? But for many people, the rewarding benefits of adopting pets in their golden years are worth any disadvantages.
Buffalo Dip the cat rules the other animals in his household with his outsized personality. But just over a year ago, when he was a 12-week-old kitten, Buffalo Dip was so sick that his family was ready to say goodbye to their new pet.
His owner, Ashley, who is a Client Care Assistant at CHFA, says adopting Buffalo Dip was a dream come true. She’d been wanting to add a cat to her household for a while when a client brought in a tiny kitten and told her its littermate was also available for adoption and offered to bring the kitten to her from Traverse City. When her initially reluctant husband finally agreed, she jumped at the chance.
Dr. Nicholas Vito recently joined the staff at Cascade Hospital for Animals. A desire to help animals initially inspired Dr. Vito to become a veterinarian, but it’s his connection with people that makes his job most meaningful. “While practicing at the same location for six years, I had an opportunity to develop many lasting relationships,” he says. “And it was always that relationship piece that I valued most in my job. People invite you into an important aspect of their lives, and I strive to build upon the trust they put into me during every moment of every visit.” He’s excited to bring his knowledge, experience, and caring approach to the CHFA family!
At Cascade Hospital for Animals (CHFA) and Breton Village Animal Clinic (BVAC), the safety and health of our patients, clients, and staff is our top priority. Effective Monday, November 9, 2020, we have modified our curbside services due to inclement Michigan winter weather. We are excited to welcome our clients back into our building for check in and check out.
What you need to know:
How check in and check out works:
Outpatient appointments – At check in, we will ask for your cell phone and credit card information. We will have you exit through the exit lobby and wait in your car while the technician and DVM examine and treat your pet. We will contact you by telephone to discuss what your pet needs and let you know when your pet is ready for you to meet us at the lobby exit. Please wait in your vehicle and remain in the parking lot. Keep your cell phone turned on and near you. Our staff will be communicating with you via cell phone and will need to be able to reach you.
Grooming – Please check in your pet in the main lobby at your scheduled check in time. You may pick up your pet in the main lobby.
Boarding, day admission, rehab and baths – Please check in your pet in the main lobby. You may pick up your pet in the main lobby.
Surgery and Dental check in (CHFA) – Please come in through the main entrance at your scheduled check in time and follow the signs to the surgery and dental check in area. A Veterinary Nurse will meet with you in an exam room for check in and discharge.
Exotics Surgery check in (BVAC) – Please come in though the main entrance. You will check your pet in at the reception desk, complete paperwork and provide payment for your deposit. You may pick up your pet at the reception desk after check out.
We strongly encourage all visitors to either location to remain at home if they are feeling ill or displaying any signs of respiratory illness.
We offer Telemedicine:
If you have a medical concern about your dog or cat, but don't want to risk the exposure of COVID-19, you can schedule an appointment with Dr. Abel through our app! Learn more at https://chfa.net/services/veterinary-telemedicine.
Prescriptions refills:
All prescription refills will be ready the next day. Please enter through the main entrance for pickup and payment.
You may also refill prescriptions at our online pharmacy: https://www.myvetstoreonline.pharmacy/main.asp…free shipping over $38!
Payments:
We accept Cash, Check and Credit cards (MC, Visa, Discover, Care Credit)
We do not accept American Express
Thank you for your patience and understanding as we navigate this ever-changing situation. We appreciate your loyalty and look forward to seeing you and your pet soon!